Our Engagement Process
We are committed to providing you with exceptional service from start to finish. Our process ensures that every step is clear, allowing for a seamless experience.
Here’s how we'll work together:
1. Request a Quote
Begin by contacting us with your project details. Our team will review your requirements and reach out to provide a detailed quote, ensuring our services match your needs perfectly.
2. Negotiation
Once you receive our quote, we invite you to discuss any specifics or adjustments. We're here to work within your parameters to find the most suitable solution for your project.
3. Agreement Invoicing & Legal Compliance
Once you have reviewed and agreed to the tailored terms of our service, we will issue a detailed invoice outlining all agreed-upon services and costs.
Alongside the invoice, we will also require the necessary documentation for consent and property/model release forms.
Signed client copies of these documents will be provided along with the captures once the service is complete.
These documents must be signed and returned either digitally or in person by an authorized contact or representative of your organization before we can initiate the service.
This step is essential to ensure all legal requirements are met and that we have your full authorization to proceed.
Following your agreement, a non-refundable deposit of 50% of the agreed amount is required to officially secure your project in our schedule.
This deposit is pivotal to commence our preparations and underlines our commitment to delivering the highest quality service. This streamlined process ensures transparency and maintains clarity in our dealings, setting the stage for a successful partnership.
4. Service & Deliverables
Once we have secured your agreement, the signed documents, and received the deposit, our team will diligently carry out the service as planned, maintaining our commitment to efficiency and meticulous attention to detail. Upon completion, we will promptly provide you with captures of the project.
Initially these captures are watermarked and to be considered the intellectual property of Hegemony Productions LLC until final payment.
You are permitted up to two rounds of minor revisions to these captures, focusing solely on edits of the existing material.
Please note, physically returning to the site is a one-time occurrence under the agreed terms, and any requests for revisits will be considered a separate service.
This policy ensures that the final deliverables meet your precise expectations and that you are completely satisfied with the outcome.
5. Final Payment Processing
Once you are satisfied with the products and any revisions, we will proceed to the final stage.
Upon receipt of the final invoice payment, which covers the remaining 50% of the agreed fee, we will issue the final, unmarked versions of the captures and edits along with copies of your release(s) and a signed intellectual property release form.
This form grants you the rights to use the images or videos as agreed, ensuring all rights and ownership are transferred to you without delay.
6. Documentation
For your peace of mind and ours, we meticulously document all aspects of our work and communications. This documentation is always available for your review upon request.